Wednesday, May 14, 2008

Compaq Presario C700 problem with MIC solved!

So, I've joined Lghtworks for almost 2 weeks now and company got me a new LAPTOP. It's Compaq Presario C700 series and this model works Great!


Except for one problem:
The MIC doesn't work, for it be built-in or external, it just doesn't respond.

After Hours of painstaking tweaking, I finally fixed this problem. Here's the step-by-step how you may solve this if you have the same problem with me:

To install audio / modem drivers, first download and install Microsoft Universal Audio Architecture (UAA) Bus Driver for High Definition Audio (sp32646):

ftp://ftp.hp.com/pub/softpaq/sp32501-33000/sp32646.exe


Conexant CX20549-12 Audio Driver for Microsoft Windows XP (sp36090.exe) (UAA Driver needed)

ftp://ftp.hp.com/pub/softpaq/sp36001-36500/sp36090.exe

This will create a swsetup folder in C drive ("C:\sp36090")

Installing this driver may result in an error. But continue with the following steps to get the audio driver installed correctly.

1. Click on Start and select Run. Now type devmgmt.msc and press enter.

2. Right click on "Audio device on High Definition Audio Bus" and click Update driver.

3. Select "Install from a list or specific location"

4. Click Next. Then select "Don't search, I will choose the driver to install"

5. Click Next and then select "Sound, video and game controller" from the list.

6. Click Next and then click Have Disk.

7. Click Browse C:\sp36090 folder and select the .inf file (CpV30D5a) and click open and Continue with the onscreen instructions.

Conexant CX20548 Modem Driver for Microsoft Windows XP (sp36089.exe) (UAA Driver needed)


ftp://ftp.hp.com/pub/softpaq/sp36001-36500/sp36089.exe

Download and install Conexant modem driver (sp36089). This will give error message and also will create a folder C:\swsetup\sp36089 which contains extracted driver files.

The same method which is used for installing audio driver needs to be followed for modem.

Hope this help.

2 comments:

Unknown said...

Hi! i already try it out, but can't work. pls help!

Anonymous said...

My microphone works finally!! But I didn't use the sp36090.exe file used in this manual. instead I used sp35940.exe. Google for it and it works.. I got a compaq c700 or c765tu.

Good luck